Shipping Details

PROCESSING

We aim to process orders placed on a weekday within 1-3 business days (not including the day the order is placed). However, please allow some extra time during busy periods (we will reach out if this is the case). 

No shipping is done over the weekend. 

DOMESTIC ORDERS

All domestic orders will be shipped express delivery after processing.

Orders below $99 will be charged a flat rate of $14 for shipping. 

Free standard shipping will automatically be applied to orders over $99 during the checkout process.

INTERNATIONAL ORDERS

Please note from 29 August 2025: The de minimis exemption for all low-value imports will be suspended.

Goods shipped through the postal system will be subject to either an ad valorem duty based on the country of origin's tariff rate or, for a six-month transition, a fixed tariff of $80 to $200 USD depending on that rate. After six months, all shipments must use the ad valorem duty method.

Australia Post has also suspended shipments for the US, therefore we will be unable to fulfill US orders. 

We will explore other options down the road when there's more clarity on tariff processing for shipments. Until then, we will miss you!

Shipping Charges

All international orders have a flat rate postage fee according to your country.

Orders over A$330 will have FREE shipping applied automatically at checkout. 

Our shipping services are all insured and fully trackable. 

Express shipping is also available for a flat rate and will be shipped via Express Mail Service (EMS). 

Please note that you (the buyer) are responsible for any duties or taxes levied by your country. There will be no refunds should you choose to refuse your delivery, or if you have provided an incorrect shipping address. 

Transit times vary by location, and should only be used as a guide. They do not take into account any customs delay experienced in your destination country.